Search Results - subject:"Advanced services"

Servitization as reinforcement, not transformation

Salonen, Anna; Saglam, Onur; Hacklin, Fredrik - In: Journal of service management 28 (2017) 4, pp. 662-686

Persistent link: https://www.econbiz.de/10011731216

Servitization: revisiting the state-of-the-art and research priorities

Baines, Tim; Ziaee Bigdeli, Ali; Bustinza, Oscar F.; … - In: International Journal of Operations & Production Management 37 (2017) 2, pp. 256-278

Purpose The purpose of this paper is to consolidate the servitization knowledge base from an organizational change perspective, identifying developed, developing and undeveloped topics to provide a platform that directs future research. Design/methodology/approach This paper addresses three...

Persistent link: https://www.econbiz.de/10014791651

Servitization as reinforcement, not transformation

Salonen, Anna; Saglam, Onur; Hacklin, Fredrik - In: Journal of Service Management 28 (2017) 4, pp. 662-686

Purpose The purpose of this paper is to explain why product-centric manufacturers utilize advanced services not as … advanced services as engagement platforms to facilitate the external and internal engagement of the actors and the resources … controlled by them. Externally, advanced services facilitate access to customer decision makers and insights into their latent …

Persistent link: https://www.econbiz.de/10014894624

Sustainable Value Chains and Labour - Linking Chain and "Inner Drivers"

Pegler, Pegler, L.J. - Institute of Social Studies (ISS) - 2011

Global value chains are driven by considerations of cost and efficiency but just as much by power relations. This appears evident from studies of industrial relations and labour outcomes within value chains, especially those where drivenness is most explicit. Within a context of disaggregated...

Persistent link: https://www.econbiz.de/10011149216

Exploring relationship among customer dissatisfaction, complaints, and loyalty in the virtualized environment : roles of advanced services

Cho, Yoon C. - In: International business and economics research journal 12 (2013) 11, pp. 1343-1360

Persistent link: https://www.econbiz.de/10010233767

Optimal pricing non-homogeneous market with network externalities

Tavor, Tchai; Spiegel, Uriel - In: International Journal of Sustainable Economy 5 (2013) 4, pp. 357-384

The paper analyses the options open to monopoly firms that sell software or internet service. We consider customers who have different reservation prices that are rectangularly distributed. The monopoly in general undertakes sustainable price discrimination between customers by producing two...

Persistent link: https://www.econbiz.de/10010816425

L'andalousie et les services avancés : vers une économie servo-industrielle ?

Borrell, Rose Jordá - In: Revue d'économie régionale et urbaine octobre (2003) 4, pp. 573-596

This paper studies the features of the environment of production of Advanced Services firms in order to understand …

Persistent link: https://www.econbiz.de/10011020042