The paper examines the perceptions of and satisfaction with air transportation services in a sample of persons aged 65 and over at Taiwan Taoyuan International Airport. This study finds that the performance of service attributes such as meals, information announcements, and on-board restrooms do...

An airline passenger has a number of choices before he/she makes his/her travel decision. Competing airlines are also interested in the preference set of the traveller. Passenger choice modelling is an essential component of any revenue management system. In this paper, we develop a linear...

There has been an increase in the number of involuntary denied airline passenger boardings in the US. A denied boarding is influenced by multiple factors other than compensation amounts, including the accuracy, magnitude, and variability associated with no-show forecasts, load factors, and...

Arguably, the pre eminent concern of the air transport industry and aircraft manufacturers at the present time is safety in the air. It is also the foremost priority of the International Civil Aviation Organization (ICAO), which had, at the time of writing, summoned an International Conference...