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Search: subject:"Attribution of blame"
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Attribution of blame
3
Consumer behaviour
3
Konsumentenverhalten
3
Beschwerdemanagement
2
Complaint management
2
Customer satisfaction
2
Kundenzufriedenheit
2
Beziehungsmarketing
1
Brand familiarity
1
Brand image
1
Consumer revenge
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Customer service
1
Devisenmarkt
1
Dienstleistungsqualität
1
Dissatisfaction
1
Distrust
1
Emotion
1
Foreign exchange market
1
Hybrid products
1
Internet
1
Job content plateau
1
Knowledge exploitation
1
Knowledge hiding
1
Kundenservice
1
Lateral exchange markets
1
Markenimage
1
Moral disengagement
1
Online retailing
1
Online word of mouth
1
Online-Handel
1
Product liability
1
Product recall
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Produkthaftung
1
Relationship marketing
1
Service quality
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Situational empathy
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English
4
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Bapuji, Hari
1
Butori, Raphaëlle
1
Carvalho, Sergio W.
1
Hu, Xiaowen
1
Jiang, Zhou
1
Ketron, Seth
1
Le Nagard, Emmanuelle
1
Mai, Enping
1
Muralidharan, Etayankara
1
Ribeiro, Gisele de Campos
1
Yan, Hongmin
1
Yeo, Gillian
1
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Journal of business ethics : JOBE
1
Journal of business research : JBR
1
Journal of strategic marketing
1
Journal of vocational behavior
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ECONIS (ZBW)
4
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1
An examination of the link between job content plateau and knowledge hiding from a moral perspective : the mediating role of distrust and perceived exploitation
Hu, Xiaowen
;
Yan, Hongmin
;
Jiang, Zhou
;
Yeo, Gillian
- In:
Journal of vocational behavior
145
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014383242
Saved in:
2
Blame and service recovery strategies in lateral exchange markets
Ketron, Seth
;
Mai, Enping
- In:
Journal of strategic marketing
30
(
2022
)
1
,
pp. 3-21
Persistent link: https://www.econbiz.de/10013170039
Saved in:
3
The determinants of approval of online consumer revenge
Ribeiro, Gisele de Campos
;
Butori, Raphaëlle
;
Le …
- In:
Journal of business research : JBR
88
(
2018
),
pp. 212-221
Persistent link: https://www.econbiz.de/10011869708
Saved in:
4
Corporate social "irresponsibility" : are consumers’ biases in
attribution
of
blame
helping companies in product-harm crises involving hybrid products?
Carvalho, Sergio W.
;
Muralidharan, Etayankara
;
Bapuji, Hari
- In:
Journal of business ethics : JOBE
130
(
2015
)
3
,
pp. 651-663
Persistent link: https://www.econbiz.de/10011340207
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