This reference book shows how the Zero Outage method leads to more stability in operations, more reliability in projects and, ultimately, to greater customer satisfaction. It explains why clear standards for platforms, processes and personnel are essential for ensuring high ICT quality from end...

Blackouts are normally the result of imbalances in electricity supply and demand. A brief blackout is mostly an inconvenience, but persistent shortfalls--those lasting days, weeks, or months--can cause economic disruption and danger to human life in our technology-rich societies. This...

Saving Electricity in a Hurry describes some of the recent power blackouts – from Norway to New Zealand and from Tokyo to Arizona – and the policies these regions used to quickly reduce their power consumption. It shows that countries can quickly reduce electricity consumption without...

Blackouts are normally the result of imbalances in electricity supply and demand. A brief blackout is mostly an inconvenience, but persistent shortfalls--those lasting days, weeks, or months--can cause economic disruption and danger to human life in our technology-rich societies. This...