Search Results - subject:"BPR"

Average waiting time of customers in a new queue system with different classes

Alotaibi, Youseef; Liu, Fei - In: Business Process Management Journal 19 (2013) 1, pp. 146-168

Purpose – It is very complicated to keep the business processes under control since the business processes change rapidly and thus flexibility is an important attribute which businesses should possess in order to respond to rapid changes in the business environment. The purpose of this paper...

Persistent link: https://www.econbiz.de/10014687974

EFFECT OF MARKETING STRATEGY ON CUSTOMER LOYALTY BAJAPUIK SAVINGS AT PT. BPR BEROK GUNUNG PANGILUN PADANG

Heryanto, Dr. - In: Far East Journal of Psychology and Business 6 No 2 Paper 3 February (2012) 3, pp. 32-57

affect customer loyalty bajapuik savings on PT.BPR Berok Gunung Pangilun Padang. This study uses primary data, where the … object under study here is PT. BPR Berok Gunung Pangilun Padang. Total sample was 100 people taken from the 5750 population … of people who gathered from 3 cash offices and 1 center office at PT. BPR Berok Gunung Pangilun Padang. The approach used …

Persistent link: https://www.econbiz.de/10010542273

The impact of business process reengineering on the management of customer services: an empirical study among Nigerian banks

Awolusi, Olawumi Dele - In: International Journal of Logistics Economics and … 4 (2012) 3, pp. 137-149

Business process reengineering (BPR) is a fundamental rethinking and radical redesign of business processes to achieve …-Mashari and Zairi, 1999). However, the importance of BPR as a strategic management technique for managing customer services in the … factors (CSFs) of BPR on customer services (CS) in the Nigerian banking industry. The empirical study was conducted via the …

Persistent link: https://www.econbiz.de/10010668819

Mobile Business in the Vending Industry

Heinkele, Christian; Pousttchi, Key - Volkswirtschaftliche Fakultät, … - 2004

The business of operating vending machines substantially changes by the use of telemetry via wireless technologies. This technology enables operators to change their business processes from a fixed periodical to a needs-based operating and maintenance, generating efficiency and effectiveness...

Persistent link: https://www.econbiz.de/10005789282

Aftershock sequences of two great Sumatran earthquakes of 2004 and 2005 and simulation of the minor tsunami generated on September 12, 2007 in the Indian Ocean and its effect

Jaiswal, R.; Singh, A.; Rastogi, B.; Murty, T. - In: Natural Hazards 57 (2011) 1, pp. 7-26

We present the seismic energy, strain energy, frequency–magnitude relation (b-value) and decay rate of aftershocks (p-value) for the aftershock sequences of the Andaman–Sumatra earthquakes of December 26, 2004 (M <Subscript>w</Subscript> 9.3) and March 28, 2005 (M <Subscript>w</Subscript> 8.7). The energy released in aftershocks of 2004...</subscript></subscript>

Persistent link: https://www.econbiz.de/10010996784

TECHNICAL ASSISTANCE TO THE DECISION FOR THE CHOICE OF A PHYSICAL CONFIGURATION

Benmoussa, Rachid - In: Polish Journal of Management Studies 3 (2011) 1, pp. 45-61

useful during the redesign of a proposed restructuring of production processes resulted in a BPR approach. Based on the use …

Persistent link: https://www.econbiz.de/10009021829

Investigating reengineering teams in the context of business process change

Choudrie, J - 2000

widely known, business process reengineering (BPR). Business Process Change, on the one hand, is still considered as being an … of the approach) on the other hand, have been viewed to be essential for the development and implementation of BPR … the BPR lie in organisational change. Using this assumption, it became simpler and clearer to determine the exact role of …

Persistent link: https://www.econbiz.de/10009465533

Understanding business process management: implications for theory and practice

Smart, P.A.; Maddern, Harry; Maull, Roger S. - 2008

This paper presents an empirically validated conceptual model of Business Process Management(BPM) to enable the pursuit of BPM theory. Phase One of the research focussed on the development of an initial model of BPM, derived from a synthesis of current literature. Thismodel consists of five key...

Persistent link: https://www.econbiz.de/10009440917

Prioritizing barriers to successful business process re-engineering (BPR) efforts in Saudi Arabian construction industry

Abdul-Hadi, Nader; Al-Sudairi, Abdulsalam; Alqahtani, Saleh - In: Construction Management and Economics 23 (2005) 3, pp. 305-315

Engaging in business process re-engineering (BPR) efforts could prove to be highly rewarding for construction companies … in Saudi Arabia. However, BPR is risky and could be disastrous if not properly approached. To enable sound BPR efforts … influence (strength) on the success of BPR initiatives. Additionally, these barriers are ranked according to the ease of …

Persistent link: https://www.econbiz.de/10005482545

How BPR oiled Mobil’s wheels in Australia

In: Human Resource Management International Digest 11 (2003) 2, pp. 27-29

‐engineering (BPR) and business restructuring to improve profitability and return on capital employed. Mobil Oil Australia (MOA) was one …

Persistent link: https://www.econbiz.de/10014751919