Gibbons, Paul M.; Kennedy, Colin; Burgess, Stuart C.; … - In: International Journal of Quality & Reliability Management 29 (2012) 7, pp. 797-819
methodology (SSM), the purpose of this paper was to use the CATWOE (Customers, Actors, Transaction, World View, Owner and … CATWOE root definition tool has been used to create a conceptual model of the problem area providing a holistic view of the … single group of stakeholders. Future research should look to further develop the VIM and CATWOE approach in other asset …
