Part I -- Chapter 1. Framing the Institutional Complexity of Public Administration: Coexisting Performance Regimes in Contemporary Governance -- Chapter 2. Dynamic Performance Management: A Methodological Framework to Enhance Public Value-driven Performance Regimes -- Part II -- Chapter 3....

Traditionally, performance metrics and data have been used to hold organizations accountable. But public service provision is not merely hierarchical anymore. Increasingly, we see partnerships among government agencies, private or nonprofit organizations, and civil society groups. Such...