He, Wu; Wang, Feng-Kwei; Akula, Vasudeva - In: Journal of Knowledge Management 21 (2017) 2, pp. 275-294
Purpose This paper aims to propose a knowledge management (KM) framework for leveraging big social media data to help interested organizations integrate Big Data technology, social media and KM systems to store, share and leverage their social media data. Specifically, this research focuses on...