To assess and improve the reliability of computerized numerical control (CNC) lathes, it is essential to collect field failure information throughout the products’ life and perform analysis on these data. This paper describes the collection of field failure data, codification of data and...

The project Users Demands on CNC‐Lathes, commenced in 1988, is examined. The project′s main object was to contribute to an increase in the empirically‐based knowledge of the new demands involved in management, organisation and the operators′ job content along with the design of...