Khanam, Suby; Siddiqui, Jamshed; Talib, Faisal - In: International Journal of Applied Management Sciences … 3 (2016) 1, pp. 11-29
Trail and Evaluation Laboratory) method examines the most important TQM enablers and IT resources to enable them to … assessment of TQM enablers and IT resources in the Indian ICT industry is warrented. In this context, DEMATEL (Decision Making …