Ilieva, Galina; Yankova, Tania; Ruseva, Margarita; … - In: Administrative Sciences : open access journal 14 (2024) 3, pp. 1-30
features of e-administrative systems with an emphasis on user satisfaction by integrating both traditional and modern data … online users. The developed models discover and explain the underlying relationships in user attitudes towards e … measurements and data analysis to ensure continuous improvement of e-public services. …