Purpose Government information and services are increasingly delivered online through the Internet or other digital means. To benefit citizens, such electronic government (e-government) must be incorporated in their government-related information behavior. This study reviews citizens'...

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places...