Organizations which provide electronic services do not have a logically structured strategy for implementing Customer Knowledge Management through Social media (SCKM). By assessing the position of SCKM, organizations can have a clear understanding of their maturity level and find their future...

The aim of the study is to understand artificial intelligence applications in human resource management. The study considered Scopus online database from 1991 to 2020 and found 23 papers were relevant, and it is considered as a sample. The study identified nine areas of human resource management...

Direct-to-consumer medical artificial intelligence/machine learning applications are increasingly used for a variety of diagnostic assessments, and the emphasis on telemedicine and home healthcare during the COVID-19 pandemic may further stimulate their adoption. In this Perspective, we argue...