Marutho, Dhendra; Muljono; Rustad, Supriadi; Purwanto - In: Journal of open innovation : technology, market, and … 10 (2024) 1, pp. 1-19
The aspect-based sentiment analysis of hotel reviews represents a critical yet underexplored area of research. Such reviews encompass a range of expressions that extend beyond simple positive, negative, or neutral sentiments, delving into specific aspects discussed within the review. For...