Bourini, Islam; Jahmani, Ashraf; Mumtaz, Roohi; … - In: European Research on Management and Business Economics … 25 (2019) 1, pp. 8-14
), work environment, and (JS) significantly impact on Employee-Perceived Service Quality. Also, results reveal that (JS) has a …The current study investigates the effects of employee empowerment (EE) and work environment on Employee-Perceived … Service Quality (EPSQ) and investigate the role of supportive leadership behavior (SLB) as a moderator. Particularly, the …
