McGovern, Tom; Small, Adrian; Hicks, Christian - In: International Journal of Operations & Production Management 37 (2017) 5, pp. 607-629
Purpose The purpose of this paper is to evaluate the European Regions for Innovative Productivity project that established Innovative Productivity Centres (IPCs) to assist SMEs in the North Sea Region of Europe to develop a process improvement capability. A conceptual framework explains how a...