Ha, Sejin; Stoel, Leslie - In: Journal of Service Management 23 (2012) 2, pp. 197-215
effects of consumer experiential e‐shopping motives on the e‐shopping quality – e‐shopping outcomes links within the context … provides some support for the moderating roles that experiential e‐shopping motives plays in the e‐shopping quality – e …‐shopping outcomes links. Research limitation/implications – This paper shows that experiential e‐shopping motives as an individual …