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Search: subject:"Grönroos service quality model"
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An exploratory examination of management accounting service and information quality
Fleischman, Gary M.
;
Johnson, Eric N.
;
Walker, Kenton B.
- In:
Journal of management accounting research : JMAR
29
(
2017
)
2
,
pp. 11-31
Persistent link: https://www.econbiz.de/10011924711
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