Mwakyusa, John R. P.; Mcharo, Evelyne Willy - In: Cogent business & management 11 (2024) 1, pp. 1-12
This study investigated the effect of role conflict and role ambiguity on emotional exhaustion among healthcare service employees in hospital settings. A questionnaire utilizing a 5-point Likert scale was administered to 181 employees of Kairuki Memorial Hospital. Out of these, 131...