Beck, Jeffrey; Knutson, Bonnie; Kim, SeungHyun; Cha, JaeMin - In: International Journal of Revenue Management 4 (2010) 3/4, pp. 268-283
The increased use of revenue management (RM) has generated the need for trained, skilled individuals who can execute the RM system. The primary objective of this study was to identify and validate the underlying dimensions of activities important to successful RM performance. The data (N = 197)...