Fernandes, Teresa Matos; Gomes, Jorge; Romão, Mário - In: International Journal of Electronic Government Research … 13 (2017) 3, pp. 1-17
The expenses in Information Systems and Information Technology (IS/IT) represent a substantial share in organizations …' budgets. However, IS/IT investment projects seem to continue to show reduced success rates. The Benefits Management (BM) has … the success of IS/TI investments. The objective of this article is to understand how BM can be applied in IS/IT …