Merz, Heiner; Helferich, Andreas; Herzwurm, Georg; … - Betriebswirtschaftliches Institut <Stuttgart> / …
This paper describes the successful appliance of QFD methods to select and manage external IT ServiceProviders / IT Suppliers within an IT project.On one hand, realization concepts or technical ideas of the various potential external IT partners wereanalyzed, compared and weighted with also...