Daulatkar, Sonal; Sangle, Purnima S. - In: Business Process Management Journal 22 (2016) 3, pp. 522-545
(ITBV) benefits by Gregor et al. (2006) after a contemporary evaluation. Design/methodology/approach – IT experts have been … administered the instrument to provide insight into the contemporary cogitation of ITBV benefits and factor analyses are employed … to re-conceptualize the ITBV benefits. Findings – Of the four ITBV benefits, the statistical analysis suggests that …