Feng, Taiwen; Li, Tongzheng; Sun, Linyan; Wang, Dan - In: Chinese Management Studies 7 (2013) 3, pp. 488-507
– The results indicate that both customer and supplier involvement have significant effects on internal integration …. Internal integration has a significant effect on operational performance. In addition, internal integration partially mediates … or suppliers unless they are able to build high level of internal integration. Originality/value – This study provides …