Chong, Chin Wei; Yuen, Yee Yen; Tan, Booi Chen; Zarim, … - In: The Learning Organization 23 (2016) 2/3, pp. 121-140
Purpose This paper aims to identify the key competencies managerial coaches have and examine the significant competencies that affect coaching effectiveness in the Malaysian telecommunications industry. Design/methodology/approach The unit of analysis was individual managerial coaches who were...