Hailemariam, Desta A.; Shan, Xiaojun; Chung, Sung Hoon; … - In: Journal of Industrial Engineering International 15 (2019) 1, pp. 103-118
Anticoagulation clinics (ACCs) are specialty clinics that manage patients with blood clotting problems. Since labor costs usually account for a substantial portion of a healthcare organization's budget, optimizing the number and types of staff required was often the focus, especially for ACCs,...