Purpose - The insurance industry has not been able to effectively retain its customers and struggles to establish and maintain long-lasting relationships with them. The purpose of this paper is thus to identify the main factors that explain the cancellation of motor insurance policies by...

What drives information asymmetry? What’s the relationship between information asymmetry and competitiveness? Based on a large dataset of China’s automobile insurance market, we find solid evidence of the existence of asymmetric information in China’s automobile insurance market according...

The study of actuarial fairness in auto insurance has been an important issue in the decision making of rate regulation. Risk classification and estimating risk relativities through statistical modeling become essential to help achieve fairness in premium rates. However, because of minor...

Non-life insurance companies most especially, are often faced with the challenge of predicting the number of claims and claim amount to be incurred at any given time. Overcoming such challenges requires examining claim patterns, which assists in premium determination and setting of reserves. The...