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Search: subject:"LISREL 8.5"
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India
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LISREL 8.5
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behavioural intentions
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customer loyalty
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customer perceptions
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customer satisfaction
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customer value
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developing nations
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economics
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emerging markets
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indirect effects
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linear structural relations
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linkage
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negative effects
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newly industrialised nations
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public sector banks
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recommendations
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repurchase intentions
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retail banking
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service encounter outcomes
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service industries
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service quality management
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significant antecedents
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Gera, Rajat
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International Journal of Services, Economics and Management
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Investigating the link between service quality, value, satisfaction and behavioural intentions in a public sector bank in India
Gera, Rajat
- In:
International Journal of Services, Economics and Management
3
(
2011
)
1
,
pp. 3-20
The study uses Structural Equation Modelling (
LISREL
8.5
) to compare four competing models of linkage between service …
Persistent link: https://www.econbiz.de/10009353003
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