Camgöz-Akdağ, Hatice; Çalişkan, Esra; Toma, Sirel - In: Business Process Management Journal 23 (2017) 4, pp. 779-791
of the system and patient pathway was redesigned with lean health care application tools in terms of QI. Research … health care application tools in terms of quality improvement (QI) in order to decrease the non-value-added activities for …Purpose The purpose of this paper is to design a future value stream map of the system and patient pathway with lean …