Marques, Pedro Alexandre de Albuquerque; Matthé, Robert - In: International Journal of Quality & Reliability Management 34 (2017) 2, pp. 307-330
Purpose The purpose of this paper is to illustrate an application of the Six Sigma define, measure, analyze, improve, control (DMAIC) problem-solving methodology in a Portuguese industrial enterprise, aimed at reducing the rejection rate of a specific manufactured product due to defects...