Ambad, Prashant M.; Kulkarni, Makarand S. - In: Benchmarking: An International Journal 22 (2015) 7, pp. 1247-1280
Purpose – The purpose of this paper is to propose a warranty-based bilateral automated multi-issue negotiation approach. Design/methodology/approach – A methodology for bilateral automated negotiation process is developed considering the targets such as warranty attractiveness, warranty...