This paper studies the capital market consequences of managers establishing an individual forecasting style. Using a manager-firm matched panel dataset, I examine whether and when manager-specific credibility matters. If managers' forecasting styles affect their perceived credibility, then the...

‘A common sense guide to treating the shareholder as a customer’ questions why companies generally do not treat shareholders as customers. The paper provides insight into questions that management can ask to learn about its shareholder base. It also presents various issues that should be...