Srimai, Suwit; Radford, Jack; Wright, Chris - In: International Journal of Productivity and Performance … 60 (2011) 7, pp. 662-687
Purpose – This paper aims to understand the evolutionary paths of performance measurement (PM) from the 1980s to the present. Design/methodology/approach – The paper is a narrative review. The sources of literature reviewed are from diverse academic disciplines (e.g. operations management,...