Purpose – The purpose of this paper is to test a research model in which trust and commitment are mediators between economic and non-economic satisfaction. Design/methodology/approach – The sample for this study comprises a total of 600 small and medium-sized Spanish enterprises from various...

This study investigates whether appropriate management control system (MCS) design of supplier relationships is associated with good performance. Although MCSs are found to be contingent on situational characteristics, it remains unclear whether this contingency fit contributes to performance....

Purpose – The purpose of this paper is to share the authors' experiences of using the repertory grid technique in two supply chain management studies. The paper aims to demonstrate how the two studies provided insights into how qualitative techniques such as the repertory grid can be made more...