Comyn-Wattiau, Isabelle; Berti-Equille, Laure; … - Université Paris-Dauphine (Paris IX) - 2009
This paper presents an approach integrating data quality into the business intelligence chain in the context of customer-relationship management (CRM) applications at EDF (Electricité de France), the major electricity company in France. The main contribution of this paper is the definition and...