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Search: subject:"Misbehavior"
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Consumer behaviour
31
Konsumentenverhalten
30
misbehavior
19
Customer misbehavior
17
Beziehungsmarketing
16
Relationship marketing
16
Customer satisfaction
13
Kundenzufriedenheit
13
Misbehavior
13
Experiment
11
Dienstleistungsqualität
10
Service quality
10
Sharing economy
8
asymmetric information
8
teams
8
wall of silence
8
Arbeitsverhalten
7
Share Economy
7
Theorie
7
Work behaviour
7
Cheating
6
Soziales Verhalten
6
Behavioral economics
5
Consumer misbehavior
5
Holiday behaviour
5
Honesty
5
Social Web
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Urlaubsverhalten
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4
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95
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11
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Roider, Andreas
8
Cohn, Alain
7
Maréchal, Michel André
7
Necker, Sarah
5
Harris, Lloyd C.
4
Muehlheusser, Gerd
4
Mühlheusser, Gerd
4
Buechel, Berno
3
Benkenstein, Martin
2
Bodankin, Moran
2
Crivelli, Ernesto
2
Danatzis, Ilias
2
Demirtas, Ozgur
2
Gong, Xiushuang
2
Jayasimha, K. R.
2
Le Maux, Benoît
2
Lehmann, Erik
2
List, John A.
2
Momeni, Fatemeh
2
Möller-Herm, Jana
2
Mühlheußer, Gerd
2
Rocaboy, Yvon
2
Rummelhagen, Katja
2
Sivakumar, K.
2
Srivastava, Himanshu Shekhar
2
Tziner, Aharon
2
Abbassi, Wajih
1
Abosag, Ibrahim
1
Ackermann, Laura
1
Ackroyd, Stephen
1
Adam, Issahaku
1
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1
Ahmad, Alaeddin Mohammad Khalaf
1
Al Dweeri, Rami
1
Al Shurideh, Muhammad
1
Ali, Faizan
1
Ali-Rind, Asad
1
Allaya, Manel
1
Allen, Alexis M.
1
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International Monetary Fund (IMF)
3
CESifo
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Centro de Investigación y Docencia Económicas (CIDE)
1
Department Volkswirtschaftlehre, Universität Bern
1
Institute for the Study of Labor (IZA)
1
University of Bonn, Germany
1
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
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Advances in industrial and labor relations
9
Journal of business research : JBR
7
IMF Working Papers
3
International journal of hospitality management
3
Journal of Business Ethics
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of retailing and consumer services
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Bonn Econ Discussion Papers
2
Business & society
2
CESifo Working Paper
2
CESifo working papers
2
European Journal of Marketing
2
European economic review : EER
2
IZA Discussion Papers
2
Journal of business ethics : JOBE
2
Journal of consumer marketing
2
Journal of destination marketing & management
2
Journal of service research : JSR
2
Research policy : policy, management and economic studies of science, technology and innovation
2
Tourism management : research, policies, practice
2
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2
Working paper series / University of Zurich, Department of Economics
2
Amfiteatru Economic Journal
1
Asian business & management
1
Business ethics, the environment & responsibility
1
CESifo Working Paper Series
1
Discussion Paper Series of SFB/TR 15 Governance and the Efficiency of Economic Systems
1
Discussion papers / Governance and the Efficiency of Economic Systems
1
Diskussionsschriften
1
Economic modelling
1
Education economics
1
European journal of marketing : EJM
1
Frontiers of business research in China : selected publications from Chinese universities
1
Information systems research : ISR
1
International Journal of Technology and Human Interaction (IJTHI)
1
International journal of operations and quantitative management : IJOQM
1
Jahrbücher für Nationalökonomie und Statistik
1
Journal of Services Marketing
1
Journal of business ethics : JBE
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ECONIS (ZBW)
76
RePEc
16
EconStor
9
Other ZBW resources
4
BASE
1
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date (oldest first)
1
Curbing customer-to-customer
misbehavior
contagion in the sharing economy
Danatzis, Ilias
;
Möller-Herm, Jana
;
Herm, Steffen
- In:
Journal of business research : JBR
173
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014547914
Saved in:
2
"Look me in the eye, customer" : how do face-to-face interactions in peer-to-peer sharing economy services affect customers'
misbehavior
concealment intentions?
Ozuna, Edna
;
Steinhoff, Lena
- In:
Journal of business research : JBR
177
(
2024
),
pp. 1-22
Persistent link: https://www.econbiz.de/10014551495
Saved in:
3
The impact of misbehaving peers : behavioral consequences in classrooms
Oh, Byeung-Kuk
- In:
Korea and the world economy
25
(
2024
)
2
,
pp. 89-111
Persistent link: https://www.econbiz.de/10015056234
Saved in:
4
Customer
misbehavior
in access-based mobility services : an examination of prevention strategies
Pieper, Nadine
;
Woisetschläger, David
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014541887
Saved in:
5
Careless product use in access-based services : a rebound effect and how to address it
Ackermann, Laura
;
Tunn, Vivian S. C.
- In:
Journal of business research : JBR
177
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014551994
Saved in:
6
Reverse contagion : role of empathy, narrative appeal, and intensity of previous
misbehavior
Jayasimha, K. R.
;
Srivastava, Himanshu Shekhar
; …
- In:
Journal of consumer marketing
41
(
2024
)
1
,
pp. 78-93
Persistent link: https://www.econbiz.de/10014471211
Saved in:
7
Ethical judgments in the sharing economy : when consumers misbehave, providers complain
Culiberg, Barbara
;
Čater, Barbara
;
Abosag, Ibrahim
; …
- In:
Business ethics, the environment & responsibility
32
(
2023
)
2
,
pp. 517-531
Persistent link: https://www.econbiz.de/10014315112
Saved in:
8
Stopping the spread : how blame attributions drive customer-to-customer
misbehavior
contagion and what frontline employees can do to curb it
Danatzis, Ilias
;
Möller-Herm, Jana
- In:
Journal of service research
26
(
2023
)
3
,
pp. 459-475
Persistent link: https://www.econbiz.de/10014326009
Saved in:
9
"Souvenir shopping is for schmucks!" : exploring tourists' deviant behavior through the items they bring back
Harris, Lloyd C.
;
Magrizos, Solon
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
2
,
pp. 345-361
Persistent link: https://www.econbiz.de/10014245389
Saved in:
10
Addressing customer
misbehavior
contagion in access-based services
Srivastava, Himanshu Shekhar
;
Jayasimha, K. R.
; …
- In:
The journal of services marketing
36
(
2022
)
6
,
pp. 849-861
Persistent link: https://www.econbiz.de/10013407609
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