Suárez-Barraza, Manuel F.; Dahlgaard-Park, Su Mi; … - In: International Journal of Quality and Service Sciences 8 (2016) 3, pp. 377-394
Purpose Muda is a Japanese term literally meaning futility, uselessness, idleness, superfluity, waste, wastage or …, reducing and minimizing Muda is an effective way to increase the operational efficiency and productivity of an organization … is to discover Muda by applying the affinity or TKJ diagram in Mexican organizations. Design/methodology/approach An …