Glazebrook, Kevin D.; Niño-Mora, José - Department of Economics and Business, Universitat … - 1997
We address the problem of scheduling a multiclass $M/M/m$ queue with Bernoulli feedback on $m$ parallel servers to minimize time-average linear holding costs. We analyze the performance of a heuristic priority-index rule, which extends Klimov's optimal solution to the single-server case: servers...