Baird, Kevin - In: International Journal of Productivity and Performance … 66 (2017) 1, pp. 3-21
800 Australian manufacturing and service business units. Findings The use of multidimensional performance measures is … three strategic performance measurement approaches with the effectiveness of SPMSs: the use of multidimensional performance … measures, the use of performance measures that are linked to value drivers, and the use of performance measures that are linked …