Romero-Subia, José Fernando; Río, Juan Antonio Jimber del - In: Economies : open access journal 10 (2022) 9, pp. 1-24
citizen satisfaction and loyalty. This research is to evaluate citizens’ loyalty to municipal officials on the quality of … component is included in this research: the effect of perceived quality in the provision of municipal services in rural areas on … loyalty of the citizen to the elected municipal officials depends on citizen satisfaction with the public services provided by …