Han, Ying; Johnson, Marina Evrim; Shan, Xiaojun; … - In: Decision analytics journal 10 (2024), pp. 1-16
different resources. The study aims to assess the impact of patient no-shows and individual stochastic appointment durations in … scheduling performance and determine if overbooking is viable to mitigate the adverse effects of patient no-shows. The study … first applies artificial neural networks (ANN) to calculate patient no-show probabilities and individualized appointment …