Sooklal, Rohan; Papadopoulos, Thanos; Ojiako, Udechukwu - In: Industrial Management & Data Systems 111 (2011) 8, pp. 1270-1286
Purpose – This paper utilises a case study to discuss the applicability of normalisation process theory (NPT) as an alternative lens in understanding how social processes impact on the information systems development (ISD) process. Design/methodology/approach – The research was undertaken at...