Purpose The study aims to provide insight on the relationship between a newly implemented workplace concept, its intentions, the actual use and ultimately its ability to function as a strategic tool. By addressing the intended and unintended consequences of planned spatial arrangements, the...

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places...

Purpose This paper explores smart work (SW), a work practice characterized by spatial and temporal flexibility, supported by technological tools, and that provides all employees of an organization with the best working conditions to accomplish their tasks. Specifically, the purpose of this paper...

Purpose – The purpose of this paper is to illustrate the working of the PACT calculation model, a tool to determine office space dimensions. New ways of working (NWoW) seem to have become a fixed value in facility management (FM) practice in The Netherlands today. Stimulated by new...

Purpose – The purpose of this paper is to explore how the availability of sustainable buildings may affect the decisions made by office occupiers in their building selection process. Design/methodology/approach – The structure of the paper includes a review of both the sustainability...

Purpose – Workplace environments and user satisfaction assessment have been recognised as a key research area for improving knowledge‐intense organisation performance through satisfaction‐based productivity. Previous research which focused on satisfaction levels of office users sometimes...

Purpose – The work environment has been identified to influence employee satisfaction and work performance. In order to develop and provide work environments that meet the preferences of as many employees as possible, more information about user preferences and possible preference differences...

Purpose – The activity‐based office concept of the modern office is set to increase productivity through the stimulation of interaction and communication while retaining employee satisfaction and reducing the accommodation costs. Although some research has gone into understanding the added...

Purpose – The purpose of this paper is to evaluate the impact the workplace can have on knowledge working for a multi‐generational workforce. Design/methodology/approach – A case study analysis is undertaken of Leeds City Council (LCC) workplace in the UK. Findings – The findings from...