//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Online hotel reviews"
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Hotel industry
14
Hotellerie
14
Online hotel reviews
14
Consumer behaviour
11
Konsumentenverhalten
10
Viral marketing
9
Virales Marketing
9
Internet marketing
8
Online-Marketing
8
Social Web
8
Social web
8
Online retailing
6
Online-Handel
6
Customer satisfaction
4
Dienstleistungsqualität
4
Kundenzufriedenheit
4
Personalisierung
4
Personalization
4
Sentiment analysis
4
Service quality
4
Text
4
Bibliometrics
3
Bibliometrie
3
Data Mining
3
Data mining
3
online hotel reviews
3
Beschwerdemanagement
2
Beziehungsmarketing
2
Complaint management
2
Consumer decision-making
2
E-commerce
2
Electronic Commerce
2
Negative emotions
2
Relationship marketing
2
Review helpfulness
2
Text mining
2
TripAdvisor
2
Tripadvisor.com
2
Advertising effects
1
Affective needs
1
more ...
less ...
Online availability
All
Undetermined
15
Type of publication
All
Article
17
Type of publication (narrower categories)
All
Article in journal
14
Aufsatz in Zeitschrift
14
research-article
2
case-report
1
Language
All
English
17
Author
All
Jeong, Miyoung
2
Lee, Jongseo
2
Lee, Minwoo
2
Wu, Jie
2
Zhao, Narisa
2
Ajanovic, Edina
1
Akhtar, Muhammad Nadeem
1
Akhtar, Nadeem
1
Akula, Vasudeva
1
Bose, Indranil
1
Bradley, Graham L.
1
Chen, Jing
1
Chen, Kuanchin
1
Chen, Wei-Kai
1
Du, Qianzhou
1
Fan, Weiguo
1
Gao, Baojun
1
He, Wu
1
Hu, Nan
1
Hu, Ya-Han
1
Kayvanfar, Vahid
1
Khorsand, Ramina
1
Kim, Ellen EunKyoo Kyoo
1
Lee, Chung Hun
1
Lee, Linda W.
1
Ma, Yufeng
1
Pearce, Philip
1
Radojevic, Tijana
1
Raedts, Mariet
1
Rafiee, Majid
1
Roozen, Irene
1
Shin, Seunghun
1
So, Kevin Kam Fung
1
Sparks, Beverley
1
Stanic, Nenad
1
Stanisic, Nemanja
1
Sun, Jin
1
Tao, Ran
1
Tian, Xin
1
Tsai, Chih-Fong
1
more ...
less ...
Published in...
All
Journal of hospitality marketing & management
4
Tourism management : research, policies, practice
4
International journal of hospitality management
2
International Journal of Contemporary Hospitality Management
1
International journal of contemporary hospitality management
1
International journal of technology marketing : IJTMkt
1
Journal of Hospitality and Tourism Technology
1
Online Information Review
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Tourism management perspectives : TMP
1
more ...
less ...
Source
All
ECONIS (ZBW)
14
Other ZBW resources
3
Showing
1
-
10
of
17
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
What consumer complaints should hoteliers prioritize? : analysis of online reviews under different market segments
Wu, Jie
;
Zhao, Narisa
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10013545795
Saved in:
2
Consumers' affective needs matter : open innovation through mining luxury hotels' online reviews
Wu, Jie
;
Yang, Tong
;
Zhou, Zhiwei
;
Zhao, Narisa
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014439946
Saved in:
3
Moderating effects of rating on text and helpfulness in
online
hotel
reviews
: an analytical approach
Shin, Seunghun
;
Du, Qianzhou
;
Ma, Yufeng
;
Fan, Weiguo
; …
- In:
Journal of hospitality marketing & management
30
(
2021
)
2
,
pp. 159-177
Persistent link: https://www.econbiz.de/10012423287
Saved in:
4
Deconstructing persuasiveness of online hotel review platforms
Ajanovic, Edina
;
Çizel, Beykan
- In:
Tourism analysis : an interdisciplinary tourism & …
25
(
2020
)
2/3
,
pp. 319-333
Persistent link: https://www.econbiz.de/10012438172
Saved in:
5
Improving text summarization of
online
hotel
reviews
with review helpfulness and sentiment
Tsai, Chih-Fong
;
Chen, Kuanchin
;
Hu, Ya-Han
;
Chen, Wei-Kai
- In:
Tourism management : research, policies, practice
80
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012237344
Saved in:
6
Insights into TripAdvisor's online reviews : the case of Tehran's hotels
Khorsand, Ramina
;
Rafiee, Majid
;
Kayvanfar, Vahid
- In:
Tourism management perspectives : TMP
34
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012238232
Saved in:
7
The role of attitude ambivalence in conflicting
online
hotel
reviews
Akhtar, Nadeem
;
Sun, Jin
;
Chen, Jing
;
Akhtar, Muhammad …
- In:
Journal of hospitality marketing & management
29
(
2020
)
4
,
pp. 471-502
Persistent link: https://www.econbiz.de/10012256146
Saved in:
8
What do hotel customers complain about? : text analysis using structural topic model
Hu, Nan
;
Zhang, Ting
;
Gao, Baojun
;
Bose, Indranil
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 417-426
Persistent link: https://www.econbiz.de/10011996164
Saved in:
9
The effects of online customer reviews and managerial responses on travelers’ decision-making processes
Roozen, Irene
;
Raedts, Mariet
- In:
Journal of hospitality marketing & management
27
(
2018
)
8
,
pp. 973-996
Persistent link: https://www.econbiz.de/10011957296
Saved in:
10
Roles of negative emotions in customers' perceived helpfulness of hotel reviews on a user-generated review website : a text mining approach
Lee, Minwoo
;
Jeong, Miyoung
;
Lee, Jongseo
- In:
International journal of contemporary hospitality management
29
(
2017
)
2
,
pp. 762-783
Persistent link: https://www.econbiz.de/10011687726
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->