Search Results - subject:"Online incivility"

Reframing online brand community management : consumer conflicts, their consequences and moderation

Dineva, Denitsa; Daunt, Kate L. - In: European journal of marketing 57 (2023) 10, pp. 2653-2682

Persistent link: https://www.econbiz.de/10014448573

Antoci, Angelo; Bonelli, Laura; Paglieri, Fabio; … - 2018

political participation. This view has been recently challenged by the rising phenomenon of online incivility, which has made … Facebook is accompanied by the experience of online incivility, no significant changes occur in users' behavior. These results …

Persistent link: https://www.econbiz.de/10011816562

Civility and trust in social media

Antoci, Angelo; Bonelli, Laura; Paglieri, Fabio; … - 2018

Persistent link: https://www.econbiz.de/10011795226

Civility and trust in social media

Antoci, Angelo; Bonelli, Laura; Paglieri, Fabio; … - In: Journal of economic behavior & organization : JEBO 160 (2019), pp. 83-99

Persistent link: https://www.econbiz.de/10012140051

The effects of online incivility and consumer-to-consumer interactional justice on complainants, observers, and service providers during social media service recovery

Bacile, Todd J.; Wolter, Jeremy S.; Allen, Alexis M.; … - In: Journal of interactive marketing : a quarterly … 44 (2018), pp. 60-81

Persistent link: https://www.econbiz.de/10011949553