Zancul, Eduardo de Senzi; Takey, Silvia M.; Barquet, … - In: Business Process Management Journal 22 (2016) 2, pp. 305-323
-service system (PSS) considering business model and product enhancements. The method focusses on business process implications of IoT … the product to minimize potential product failures. In parallel, in order to assist the company in deciding which PSS … strategy to be followed, a Configurator of PSS proposals is applied. The results are derived to define the IoT architecture and …