Radtke, Ina; Hoevens, Noortje; Brandsen, Taco; Honingh, … - In: Administrative Sciences : open access journal 13 (2023) 3, pp. 1-9
coproduction processes, which may lead to higher levels of acceptance, satisfaction, and trust with respect to public services. Yet … issues: the complexity of defining quality in public services, the lack of a clear understanding of quality in a coproduction …