Vergara Schmalbach, Juan Carlos; Quesada Ibargüen, … - In: Revista de métodos cuantitativos para la economía y … 26 (2018), pp. 203-219
Quality of Service and User Satisfaction in Health System form a topic with academic and managerial importance. Knowledge on variables that influence this indicator will help guide the strategies and/or actions aimed at improving service. In this sense, the goal of this article consists in...