Data envelopment analysis (DEA) has been widely applied to address various decision analysis problems due to its usefulness in evaluating multi‐criterion systems and providing improvement targets for such systems. A supplier selection problem is inherently a multi‐criterion decision problem,...

Argues that fundamental mistakes have been made in the way in which business school professors have been managed in many schools. The effects of our well‐meaning actions in enhancing income and conditions for this fortunate group of people has exploded in our faces and left us with many...

The paper describes the ideas and assumptions underlying the development of a new method for the evaluation and testing of interactive information retrieval (IR) systems, and reports on the initial tests of the proposed method. The method is designed to collect different types of empirical data,...

Reprises an earlier view by Robert Eccles, that what is important is how a company is doing compared with current competitors and not its past. Deplores short‐termism and the USA's drive for improved quarterly earnings which can mean objectives financially are endangered by short‐term...

Increasingly, training professionals are being asked to justify whether training is a worthwhile investment. Following on from part one, describes four practical methods for determining the cost‐effectiveness of training. Presents details and examples on how to use each method. Also identifies...

A recent article reported that employees′ performance increased when they were allowed to chose the production method and were provided with the outcome feedback on their performance. Extends that study by analysing the effect of discretion, outcome feedback, and process feedback on employee...

Identifies the need to develop a conceptual framework to explain the diversity of organized mentoring in formal schemes as an important practical and theoretical concern. Interviews with participants in formal mentoring schemes were undertaken to obtain accounts of their experiences within...

Employees communicate more easily and are more committed to the organization when beliefs and values are shared. Explores the phenomenon of sudden “lost meaning” – a situation in which individuals who strongly share the organization′s culture appear suddenly to cease to identify with the...

Describes the application of Organizational Behaviour Modification (OBMod), and in particular the Premack Principle, to improving the performance of a number of professional electrical engineers. The design and implementation of the behavioural change scheme was undertaken by the engineers′...

Co‐production through maquiladora operations has become an increasingly popular approach to meeting the competitive challenges presented by economic globalization. To take full advantage of the benefits available through co‐production, a comprehensive logistics system must be put in place to...