Purpose – Mentoring larger numbers of people can be a challenge. This paper seeks to show how performance support can overcome scalability barriers and cost‐effectively provide best practice and up to date help to people throughout an organization, and internationally, on a 24/7 basis and...

Purpose – The purpose of this paper is to outline the development of public sector real estate asset management in the UK from the 1980s to the present day. Design/methodology/approach – The paper is a narrative based upon a chronology of a selection of the reports, studies and research of...

Purpose – In this empirical study, the aim is to examine the relative effect of various rewards on performance of knowledge workers. It is predicted that non‐monetary rewards are associated with enhanced intrinsic motivation, which in turn is related to better performance and innovation....

Purpose – The paper aims to examine the links between organizational justice (distributive justice and procedural justice) and job performance (task performance and contextual performance). The moderating role of age in the above‐mentioned relationship was also investigated....

Purpose – Multicultural organizations are often argued to hold potential knowledge resources that can be used to increase performance. However, while only a few studies have been undertaken on the subject, linguistic differences are argued to make the use of knowledge and the sharing of...

Purpose – This paper aims to evaluate the impact of a mid‐season change of manager on the sporting performance of professional football teams in the First Division of the Spanish Football League. Design/methodology/approach – In team sports, the manager takes important decisions that...

Purpose – The purpose of this paper is to explore the issue of workplace coaching and offers insight into the various coaching practices that are necessary to produce better employee performance and results. Design/methodology/approach – The paper reports on a survey of 219 experienced...

This study has been conducted in Mexico with which discusses the impact of sales territory design and compensation to salespeople as predictors of performance of sales unit effectiveness. The factors affecting performance of sales force through balanced supervisory control, cognitive measures...

Purpose – The purpose of this paper is to develop and test a model that identifies the impact of organizational justice on work performance. The model examined the mediating role played by organizational commitment and leader‐member exchange (LMX) in linking organizational justice and work...